Questions fréquentes

Our delivery times vary between 2 and 5 business days depending on your region. For orders placed before 12 PM, shipping is done on the same day.

Yes, IMMUNIA products have a Natural Product Licence issued by Health Canada, a NPN (Natural Product Number), which means they must comply with the requirements and quality controls established by Health Canada. FRUITOMED also has an operating licence for the manufacture of natural products in its 6,000 square foot facility (licence number: 302371). FRUITOMED also has a preventive control plan, supervised by the Canadian Food Inspection Agency (CFIA), ensuring the control of ingredients from their arrival at the plant until their distribution.

There is 1g of sugar per 5ml in all our Immunia products. Please note that this is only sugar naturally present in fruits.

Antioxidants are essential to our bodies because they neutralize the free radicals present in our system. With age, the production of free radicals increases, and their quantity exceeds the capacity of our body's antioxidant defenses, causing oxidative damage, comparable to rust on metal. Free radicals are generated, among other things, by chemicals, processed (industrial) foods, pollution, UV rays, radiation, and certain unhealthy lifestyle habits such as tobacco and alcohol consumption. An antioxidant is simply a beneficial molecule (a little soldier) that transforms these free radicals into harmless products, thereby reducing their harmful effects. Numerous studies show that free radicals play a role in the onset of many diseases.

Unfortunately, our products are not organic. However, all fruits are grown using the most natural methods possible.

Yes, there is only one gram of sugar in a 5 mL serving. Health Canada has not imposed any restrictions on people with diabetes.

Yes, Health Canada has not issued any contraindications regarding taking medication at the same time as IMMUNIA ELDERBERRY CONCENTRATE, IMMUNIA FUSION, IMMUNIA SYNERGY, and IMMUNIA KIDS. Due to the presence of wild blueberries and cranberries, IMMUNIA URINARY HEALTH and IMMUNIA VISION products are not recommended for people taking anticoagulants. People taking medication should also consult a pharmacist to check for any contraindications before consuming IMMUNIA ARTICULATIONS (boswellia).

Ideally, it is recommended to take it in the morning, 15 minutes before breakfast or before lunch. Taking it in the evening could disturb sleep.

IMMUNIA products have a pleasant taste and are most effective when consumed undiluted. However, they can also be added to yogurt, smoothies, etc. The most important thing is to consume your daily dose of polyphenols.

Once the bottle is opened, it is essential to refrigerate it and consume it within 30 days. For those who purchase IMMUNIA in large quantities, it is recommended to keep their stock refrigerated to preserve the integrity of the extract (polyphenols). BEFORE OPENING, IMMUNIA bottles can be stored for 24 months.

The dose recommended by Health Canada is 5 mL per day. However, some people increase the dose in cases of acute inflammatory pain or increase the frequency of elderberry syrup consumption during cold and flu season.

For children aged 2 to 12, discover our IMMUNIA KIDS product. A natural health product authorized by Health Canada (NPN: 80086659). Concentrate (per 5 mL) Elderberry (Sambucus canadensis): 8,125 mg Wild blueberry (Vaccinium angustifolium): 8,125 mg In addition to tasting great, IMMUNIA KIDS allows children to benefit from the antiviral properties of elderberry as well as the well-known health benefits of wild blueberries. Ideal for this new generation with their eyes glued to screens! An effective and pleasant solution for children to strengthen their immune system and better fight against germs! Used for the PREVENTION and RELIEF of cold and flu symptoms, such as cough, sore throat, and respiratory tract inflammation. IMMUNIA KIDS: Children aged 2 to 4: 1.25 mL per day (1/4 tsp) Children aged 5 to 9: 2.5 mL per day (1/2 tsp) Children aged 10 to 18: 5 mL per day (1 tsp)

Several studies have shown that consuming a liquid extract allows for better absorption by the body, which explains the high efficacy of IMMUNIA's active ingredients.

Yes, but it is recommended to stop consumption for one to two months per year. Since IMMUNIA is a polyphenol concentrate, it is advisable to consume it primarily during the colder months, when access to berries is limited.

In some people, a diuretic effect may occur at the beginning (increased urinary frequency). However, this effect is beneficial as it reflects the body's need to eliminate toxins.

IMMUNIA products are made from 100% Quebec-grown elderberries. Fruitomed works with several Quebec producers. These partners must comply with a quality protocol established by Fruitomed to ensure the quality of the fruit, from cultivation in the fields to harvesting, storage, and transport to the Fruitomed plant. It is important to remember that Quebec elderberries are called Sambucus canadensis, a variety grown in Canada. When elderberries are called Sambucus nigra, it means they are grown in Europe. Canadian elderberries have a fruity taste, while European ones have a more bitter taste.

Consult your oncologist before consuming IMMUNIA during chemotherapy or radiation therapy.